POSTGRADUATE
Master of Science in Information Technology
American National University
ACADEMIC • RESEARCH • TECHNOLOGY
Ideas, systems
and impact.
Tinotenda Ngorima
Business Information Systems Analyst with an engineering foundation and a focus on data analytics, optimization, cybersecurity and intelligent systems.
TN
Research-minded.Technology-driven.
Building ideas into practical systems
02Academic degrees
06Featured projects
05Research themes
10+Certifications & training
01 / PROFILE
About me
I work at the intersection of engineering, information systems and data-driven decision-making.
My background combines a Bachelor of Technology in Industrial & Manufacturing Engineering with postgraduate study in Information Technology. My academic interests include decision modelling, service-oriented architecture, incident management, predictive analytics, customer relationship management and machine-learning approaches to cybersecurity.
I am interested in applying technology and analytical methods to complex operational challenges, with a long-term goal of pursuing doctoral study in Industrial Engineering, Engineering Management or a related interdisciplinary field.
Data analyticsOptimizationEnterprise systemsCybersecurityAI & machine learningEngineering management
02 / ACADEMIC BACKGROUND
Education & training
UNDERGRADUATE
Bachelor of Technology in Industrial & Manufacturing Engineering
Harare Institute of Technology, Zimbabwe
03 / ACADEMIC WORK
Research & papers
Selected academic investigations and applied research across information systems, cybersecurity and operations.
AI-Generated Phishing: Evaluating Whether Traditional Linguistic Indicators Remain Effective in Detecting AI-Enhanced Phishing Attacks
Investigates whether conventional spelling, grammar and formatting indicators remain useful when generative AI produces polished phishing content. Explores machine-learning, linguistic, behavioural and technical features for phishing detection.
AI securityPhishing detectionMachine learning
Real Estate CRM Integration: Predictive Analytics for Maximizing Customer Lifetime Value
Explores CRM data integration and predictive analytics for customer segmentation, relationship management and customer lifetime value analysis in real-estate operations.
Predictive analyticsCRMReal estate
Service-Oriented Architecture (SOA) for Enterprise Systems
Examines SOA as a strategic framework for modernizing legacy systems, improving interoperability and integrating enterprise applications and services.
Enterprise architectureInteroperability
Incident Management & Troubleshooting — Banking Systems
Analyses application, server and network logs for login failures, transaction errors and service outages. Applies SOC/SOAR-style workflows to classify, prioritize, document, troubleshoot and escalate incidents.
Incident responseBanking systemsSOC workflows
Optimizing Inventory Management Using Decision Models — Amazon Case Study
Develops a decision-model perspective on inventory tracking and restocking, applying data analysis and optimization techniques to identify cost-saving and inventory-efficiency opportunities.
Decision modellingOptimizationSupply chain
Research directionIndustrial Engineering • Engineering Management • Information Systems • Applied AI
04 / SELECTED WORK
Technology projects
Applied projects exploring how digital tools can solve practical challenges in education, property, cybersecurity and operational systems.
AI • EDUCATION01
ZSHONA • LEARNING • AI
ZIVO AI
An intelligent Shona-speaking educational assistant developed for AdCypherByte Digital Academy. Supports learners with clear explanations and interactive help in subjects including Excel, Data Mining and Cybersecurity.
View project ↗PROPERTY TECHNOLOGY02
⌂PROPERTY • DATA • FINTECH
Naphtali Real Estate Technology
A real-estate technology initiative spanning a Smart Mortgage Calculator, customer relationship platform, 3D property system and property information platform.
View project ↗EDTECH • DIGITAL LEARNING03
A+LEARN • PRACTISE • GROW
AdCypherByte Digital Academy
An online learning platform focused on practical digital skills, including Microsoft Excel, Data Mining and Cybersecurity, with learning support from ZIVO AI.
View project ↗CYBERSECURITY • AWARENESS04
!CHENJERA • STAY ALERT
Chenjera – Shona Phishing Awareness
A Shona-language cybersecurity awareness campaign explaining phishing, suspicious links, fake websites and social engineering through accessible, culturally relevant communication.
AI • COMPUTER VISION05
◎SMART ATTENDANCE
Smart Attendance Facial Recognition System
A concept for automated attendance tracking using facial recognition, with a focus on reducing manual roll calls and supporting timely attendance records.
LAND • DATA INTELLIGENCE06
⌖ZIMBABWEAN LAND INTELLIGENCE
TerraZim
A developing land research platform bringing residential stand searches, housing development information and land verification research together in one place.
View project ↗05 / PROFESSIONAL DEVELOPMENT
Certifications & courses
Selected professional certifications, courses and job simulations.
✓
AI Security
LinkedIn · October 2026
✓
SQL for Data Analysis
SkillUp Online · September 2026
✓
JPMorganChase – Investment Banking Job Simulation
Forage · July 2026
✓
Deloitte Australia – Cyber Job Simulation
Forage · July 2026
✓
Agile Project Management
HP LIFE · March 2026
✓
Data Science and Analytics
HP LIFE · March 2026
✓
Azure: Create a Virtual Machine and Deploy a Web Server
Coursera · April 2026
✓
AWS S3 Basics
Coursera · April 2026
✓
IT Ticket Management with Typeform
Coursera · April 2026
✓
Introduction to Data Analysis Using Microsoft Excel
Coursera · April 2026
✓
Lean Six Sigma White Belt
Certification
✓
Diploma in Project Management
Professional qualification
✓
ISO 45001:2018
Certification
06 / CONNECT
Let's connect
and collaborate.
For research opportunities, academic collaboration, technology projects or professional enquiries.
PROFESSIONAL PROFILE
Tinotenda Ngorima
Connect on LinkedIn ↗LinkedIn is my current professional social profile.